Results and Data
Hide, restore, or delete a guest result
Remove a result from public view, restore hidden content, or permanently delete an individual guest record.
On this page
Hide is for public visibility. Delete is for permanent data removal. Use the smallest action that solves the problem, especially during live events when teams may still need records for troubleshooting or reporting.
Hide a result from public view
Open Submissions and find the result by guest details or submission time.
Use Hide when the record should remain available to staff but should not appear publicly.
Check the affected gallery, slideshow, recipient page, or Mosaic to confirm the result is no longer visible. Keep the live display open while moderating.
Restore a hidden result
Find the hidden submission and use Unhide when it is approved for public viewing again.
Check the public display to confirm the result returns.
Permanently remove a guest record
Open the relevant submission or lead and choose Delete only when the guest record and associated media should be removed permanently.
Read the confirmation: deleting a lead can also delete its associated submission and captured or generated media. This cannot be undone through the dashboard.
If the submission is processing, wait for its job to finish or fail before trying to delete it.
Confirm the affected public pages and retained exports follow your event’s removal requirements.
What to know
- Prefer hiding for live moderation because the record remains available for troubleshooting. Assign a staff moderator when public or sponsor-sensitive screens are running.
- For Mosaic emergencies, Show artwork only (in the ⋯ menu of the Live Mosaic settings) removes guest photos from view immediately. Choose Show mosaic to bring them back. It is different from deleting records.
- To remove data for an entire event, use the event cleanup guide. Do not clear an event to remove one guest.
Tips
- Record the reason for a moderation or deletion action if your event requires an audit trail.