In-person Microsite setup

Prepare the tablet, laptop, kiosk, or phone guests will use to open your microsite at the event.

Live Event Setup
Written forOn-site staff

The device your microsite runs on at the event, whether a tablet, laptop, kiosk, or phone, needs the correct link, camera permission, power, network, and a tested browser session before guests arrive.

Steps

  1. 1Open your microsite using Open Experience in the experience header, the link in the Share dialog, or the booth QR code.
    Experience header with the Open Experience button highlighted
    Open Experience in the experience header opens your live microsite in a new tab.
  2. 2Use a supported modern browser and close other camera-heavy apps or tabs.
  3. 3Allow camera access when the browser asks.
  4. 4Complete one full test capture, including lead capture and consent if enabled.
  5. 5Keep the device plugged in and connected to the event network.
  6. 6Open the display link and recipient gallery from the same network if the event uses displays or delivery.
  7. 7If the venue uses a firewall or captive portal, ask IT to allow the booth, display, and media delivery domains before event day.
  8. 8Use the same device orientation and browser mode guests will use.
  9. 9Turn on Guided Access, kiosk mode, or full-screen mode only after the booth has been tested.
  10. 10Retest after any network, browser, device-management, or firewall change.

What to know

  • The booth is public and separate from the dashboard.Staff should not need to stay logged into the dashboard on the guest device.
  • Seeing Under Construction or old content?Return to the dashboard and check whether the experience is live and the latest changes were published.
  • Set the camera at eye level with even light.Position the camera at eye level for a standing guest, with light hitting faces evenly. Avoid backlighting and harsh overhead light.
  • Test in the exact event setup.For tablets and kiosks, test the camera, lighting, network, power, and screen lock behavior in the exact event setup. Hardware can pass a quick desk test and still fail once it is mounted, locked, or moved to the venue network.
  • Loading the first booth screen is not enough.A network can allow page loads while blocking camera prompts, photo uploads, display playback, or third-party media delivery.
  • Locked-down venue networks need extra lead time.If IT needs details, send the event URL, affected device, browser, venue network name, test time, and a screenshot or error message to Snapbar support.
    • Core public domains include the booth at snapbar.app, displays and recipient pages at display.snapbar.com, and media delivery at res.cloudinary.com.
    • Ask Snapbar support for the full current allowlist before a locked-down corporate event.

Tips

  • Bring a backup device and charger for high-traffic events.
  • Disable browser translation prompts, password managers, and other overlays that can distract guests.
  • Keep the dashboard open on a separate staff device so the guest device stays clean.
  • Use the venue network for the final pre-event test, not a mobile hotspot, unless the hotspot is the actual backup plan.

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